Privacy policy

Last Updated: December 1, 2024

This Privacy Policy (referred to as the "Privacy Policy") is an integral part of the Site Regulations and should be read in conjunction with them. Please refer to the definitions provided in the Site Regulations.

This Privacy Policy outlines how HADAR ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from HADAR.com (the "Site"), or communicate with us regarding the Site in any way (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor to the Site, or another person whose information we have collected in accordance with this Privacy Policy.

The Operator is dedicated to respecting the privacy of users of the Site. To enhance the protection of user privacy, the Operator publishes this Privacy Policy and provides information regarding the options available to users while using the Site, as well as the Operator's practices concerning the collection of information from the Site.

 

General Information

To access the site's services, users must provide personal information to the operator, including their name, address, telephone number, and email. If a user joins the operator's customer club, additional information such as date of birth, wedding anniversary, and more will be required. This information is stored in the operator's customer database and is used for internal purposes and future communication with customers. Credit card information, required solely for billing purposes, is not stored by the operator. While using the site, data related to the user's activities may be collected, including products of interest, pages viewed, and products purchased.

 

Database and Its Usage

The data collected from users, as mentioned above, is stored in the operator's database. The operator commits to using this information in accordance with this privacy policy and applicable laws for the following purposes:

• To facilitate an efficient and convenient experience for users 
•  To enhance and enrich the services and content offered on the site
•  To modify or discontinue existing services and content 
• To analyze and generate statistical information for third parties, including advertisers (any information shared with third parties will not personally identify the user) 
• To enforce the operator's terms of use 
•  To communicate with users regarding their order status and delivery of products
• To operate the customer club and manage user benefits 
•  To process payments 
•  For any other purposes specified in the terms of use and this privacy policy.

 

Direct Mail

 Information provided by the user will be subject to the operator's privacy policy. By providing this information, the user acknowledges and agrees that their data may be stored in the operator's database for the following purposes:

1. Marketing and Communication: To engage in marketing, advertising, and sales promotions, as well as to contact the user in various ways, including direct mail and other communication methods deemed appropriate (such as in writing, print, telephone, computer, or other means).
2. User Engagement: To encourage loyalty, conduct statistical analysis and research, carry out surveys, and use the information in connection with the user’s registration on the site.
3. Internal Processes: For internal needs like investigating complaints or reviews.
4.  Operational Needs:To cater to operational, marketing, and statistical needs, including the processing of information for direct mail purposes.
5. Service Provision: To provide services to the user and ensure compliance with fair trading laws. The user understands that providing this information is voluntary and not a legal requirement. The operator may also transfer non-identifying, anonymous, or aggregated information about the user's activity on the site to partners or entities providing services and benefits at the operator's discretion. With the user's consent, the operator may occasionally contact them via direct mail to present offers for various services and benefits related to the operator’s services. Communication methods may include email, text messages (SMS), social networks, automatic dialing systems, or telephone, unless the user has opted out at any time.

Provision of Information to Third Parties:

The Operator may share a User's information with third parties under the following circumstances:

1. User Authorization:If the User has given explicit consent for the Operator to share their personal information with third parties. 
2. Violation of Terms:If the User violates the Terms of Use of the Site or attempts to engage in illegal activities. 
3. Enforcement of Agreements:To enforce the Terms of Use or other agreements or policies. 
4. Debt Collection: If the Operator decides to collect an unpaid debt through a third party, such as a debt collection agency or law firm. 
5. Legal Requests: In response to a subpoena, court order, or other investigative requests from law enforcement or governmental authorities. 
6. Legal Rights: To establish or exercise the Operator's legal rights or to defend against legal claims as required by law. The Operator may choose to raise or waive objections or rights at its discretion. 
7. Preventing Wrongdoing: When the Operator believes disclosure is necessary to investigate, prevent, report, or take action against illegal activity, suspected fraud, or other wrongful acts. 
8. Protecting Rights and Safety: To protect the rights, property, or safety of the Operator, its employees, Users of the Site, or others. 
9. Corporate Transactions: In connection with significant corporate transactions, such as the sale of the Operator's business, merger, consolidation, or sale of assets, or in the unlikely event of liquidation

Aggregate and Non-Personal Information

The Operator may use the aggregate and non-personal information it has collected in various ways. This includes combining non-personal information from its own sources with additional non-personal information obtained from other sources. The Operator may also share aggregated information with third parties, such as consultants, advertisers, and investors, for general business analysis purposes. For instance, the Operator might inform its advertisers about the number of visitors to the site, as well as which features, services, or products are the most popular. This information does not include any personal details and may be utilized to create content and services that benefit users, as well as to customize content and advertising.

 

Third Parties

 There are several areas on the Site where Users can click on links to access other websites that are not governed by this Privacy Policy. These external sites may independently request and collect information from Users, including personal information, and in some cases, they may provide the Operator with information about the User's activity on those sites. Each third party to which the Operator may disclose personal information may have its own privacy policy. This policy outlines how that third party uses and discloses personal information. Once the Operator shares personal information with third parties as described in this Privacy Policy, the use, handling, and disclosure of that information will be governed by the third party's privacy policy. If you would like more information about the privacy policies of these third parties, the Operator encourages you to visit their respective websites. The Operator may permit third parties, including authorized service providers, advertising companies, and advertising networks, to display advertisements on the Site. These companies may utilize tracking technologies, such as cookies, to collect information about Users who view or interact with their advertisements. The use of cookies by these companies is governed by their own privacy policies, not by the Operator's privacy policies.

 

User Choices Regarding Information Collection and Use

Users have the option to withhold certain information from the operator; however, doing so may limit their ability to access specific features of the site. This is because some information is necessary for registration and for utilizing the operator's services, including placing orders and joining the operator's customer club. When users register for the service and agree to receive direct mailings as outlined in the Terms of Use, the operator may, in compliance with applicable laws, send them direct mailings such as emails and newsletters. These communications may include updates about services, improvements, special offers, or unique content. Additionally, users may receive other types of emails, including service notifications, promotional messages, and surveys. If the operator has previously shared user information with a third party before the user changes their preferences or updates their information, the user may need to adjust their preferences directly with that third party.

 

Use of Cookies

The Operator employs various technologies to collect information from users’ mobile devices and computers, as well as data regarding their activity on the Site. When users visit the Site, the Operator automatically gathers information from their mobile devices or browsers. This information includes cellular Internet data, IP addresses, browser types and languages, access times, and the content of any cookies that the user’s browser has not deleted—specifically, those received from the Operator in the past. It also includes the addresses of referring websites. **Cookies:** When a user accesses the Site, the Operator may assign one or more cookies to the user’s mobile device or computer. These cookies help provide access to the application and customize the user’s online experience. By using cookies, the Operator can automatically collect information about the user’s online activities on the Site, such as the web pages visited, links clicked, and searches performed. Most browsers are set to accept cookies by default, but users can usually modify their browser settings to refuse cookies. However, it is important to note that if a user chooses to refuse cookies, they may be unable to log in or use certain features offered on the Site. The Operator may also use standard Internet technologies, such as web beacons and analytics, to track how users interact with the Site. Additionally, these technologies may be included in promotional emails or newsletters to determine whether recipients have opened the messages and taken any actions based on them. The information collected in this manner will allow the Operator to tailor its services to users, publish personalized content, and measure the overall effectiveness of its online advertising, content, programming, and other activities.

 

Information Security

The operator implements up-to-date information security systems and procedures on the site. While these measures reduce the risk of unauthorized access, they do not guarantee absolute security. The operator does not provide a guarantee that its services will be completely immune to unauthorized access to information stored on the site. The operator periodically reviews the site's information security and makes necessary changes and upgrades to maintain the security level. However, the operator will not be liable for any direct or indirect damage that may occur to the user due to unauthorized access to information by third parties or as a result of events beyond the operator's control.

 

Right to Review and Update Information

According to the Privacy Protection Law, 5741-1981, every individual has the right to review the information held about them in the operator's database. If a user reviews their information and finds it to be incorrect, incomplete, unclear, or outdated, they may contact the database owner with a request to correct, update, or delete their information. Requests must be made in writing via email to office@hadar.com. Please note that the contact details may change, and the operator's availability may vary at its discretion and without prior notice. Users will not have any claims against the operator for such changes. If the information in the operator's database is used for direct communication with the user, the user is entitled, under the law, to request in writing that the information related to them be deleted from the database.

 

Changes to the Privacy Policy

The Operator may update this Privacy Policy occasionally. If significant changes are made regarding the use of the personal information provided by the User, a notice will be published on the Operator's website.